Hi All,
I'm posting these recent reviews because I'm proud of them. They are online reviews from google, yelp, citisearch, etc etc. And I couldn't be happier with them - I'm so glad that people are still getting from this store exactly what I did thirteen years ago when I first walked in the door at 14 years old.
I also want to encourage anybody so moved to please review us online - we love to hear about how we have helped people along in this hobby, and additional reviews also helps us compete for online ranking with some of our local competitors
- Sam
Thanks to Susan M. for this really wonderful online review!
"Uncle Neds Fish Factory in Millis, Ma., is, in my opinion, the "best" tropical fish store I have ever visited in both this country and in Canada. My job enables me to travel to many different states, and my dog obedience hobby has me traveling to shows both in the U.S. and Canada...giving me the opportunity to visit many of the LFS...I always seem to come back to Uncle Neds in Millis, Ma. for both my fish needs and my answers to problems. When I walk into their store, I feel like a kid in a candy store, I never know what new kind of fish I will be treated with that day. Though they are great at re-ordering a species one wants, I sometimes feel like ( at Bldg 19) ...buy now, just in case it's not here next time. Eventually that species comes in, but, in the meantime, several more might catch my attention. I have been introduced to barilioides barbs, taenicara candidi and coelistinus tetras (???spelling?)...all species that are beautiful, different and difficult to find, even on the internet. I recently introduced a friend who had just installed a three level waterfall backyard pond onto his property. He had started to stock his pond with the run of the mill Koi...now, he is constantly on-line looking at Sams' pictures and choosing many awesome fish to add to his collection. The store offers pond care but this friend chooses to do the work himself...it's his hobby... and he feels very comfortable just driving to the store , not to buy every time, but just to ask a question or to get help with a problem he is having. The "Guys!"...Ned, Dan, and Sam, are always ready, willing and able to answer a question or help with a problem. If they don't know the answer, they will try their best to find the answer for you. The other employees are always helpful too. My point is that they are always willing to help a person in need of aquarium related help whether that person is going to spend 50cents on a bargain plastic plant or $5,000. on a ramped up aqua system...they're into what they do. In this day and age, it's hard to find people who are really into "their job." Of course, these guys are trying, like us all, to make a buck, but, they are having fun and are truly helping people AND FISH while they do it. I recently went to one of those bulk dog food, pet supply stores, you know, the one where a true aquarium enthusiast never even looks at, never mind buys a fish. I noticed one " poor "dyed" parrot fish, being bullied and ripped apart by its tankmates. I asked the kid in the fish dept if he would consider moving the fish...his answer.."Oh! that's the normal way they act, they're all friends, there's no problem!" He continued to profess his "fish expertise" to me...well, I commited a mortal sin and got that poor fish out of there. He handed the fish to me in one of those plastic potato salad containers, the one that holds about 1lb. of potato salad....I asked for a plastic bag since the poor fish was only 1/2 covered with H2O and it was forcibly tilted on its side...his response was "Oh, that's the way we always sell all our fish." Needless to say, I grabbed a plastic bag and got some bottled room temp. H2O and re-bagged the poor creature myself. After a few weeks in quarantine, he is now regaining his natural color, his fins are grown back, and he is living the life in his 70 gal. tank, with friends....I guess I'm getting off the point, but, that is one thing a person will NEVER see at Uncle Ned's. Each fish is treated, believe it or not, for the most part, as an individual...just ask the owners of Dora, a four year old, very large goldfish brought in by her 10yr. old crying owner and his mom. Dad had put algae killer into the ten gallon tank and she was brought in "upside down." The "Guys" actually saved Dora, I don't have any idea how, and contacted the family, in a new State, I believe, and set them up with a new, larger home/tank ( at what I suspect was an extremely reasonable price) for Dora. Now, would our local pet--shops, or anyone else for that matter even try to help ?? Sam, at Uncle Neds, just automatically did what had to be done for the fish and the little boy. To me, that is the true meaning of really being into and caring about what you are doing, and at Uncle Neds, that is just a routine part of "what they do!" Well, I,m getting a little off the subject and a bit long winded here, so, let me just end with a thanks to the store called Uncle Neds Fish Factory, ..You guys have both shown and sold me some wonderful fish, over the years, and have always, with a smile, answered my many questions. I really believe that your place is " the best I've ever been to!" For any fish enthusiasts or newcomers to the ornamental fish hobby, if you have the chance to get to Ma., you should definitely put it on your agenda to visit Uncle Neds Fish Factory in Millis, Ma. THX Sue"